• Softnotions Technologies Pvt, Technopark, Trivandrum
  • [email protected]
  • Call us today! +91 471 2120534

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Crikeyes

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Business Objective

We want to change the world of project management by enabling our clients to create their own strong and efficient project teams. The main objective of Crikeyes is to make the cooperation between project members easier and to reduce the difficulties of collaboration between people who work in different places or are not face-to-face with each other regularly. At your desk or on the go with a mobile interface, we help your team to get things done. Crikeyes works on the principle of actively involving all project members in the work process by using our communication and collaboration services. Complex projects are broken down into smaller sub-tasks assigned to the members, which in turn creates high-level transparency among the team members. One of our central goals is to improve the efficiency and transparency of your project and make it more effective. Crikeyes is a platform for team members to manage their projects, facilitate collaboration, and provide online project management tools.

Business Challenges

Many organizations were not having a proper project management system defined. They weren’t sure how to manage all of their projects. They also had a lot of challenges that they needed to overcome. Project management tools play an essential role in executing a company’s activities. The tools, however, have to be installed and maintained for them to be useful. This is where the challenge comes in. This task cannot be done by everyone in the company. Project management tools are very helpful when they are used wisely, but they can be a hindrance if they are not used at all or improperly used. Using a project management tool, the organization can make every process better, monitor the team, time utilized for projects, etc. Crikeyes provides a variety of functionalities to achieve these requirements.

Solutions Proposed

The easy-to-use desktop application for Crikeyes enables the organization to track the working time of employees, projects, meetings, etc. It also offers a variety of time-saving functions for the executives, such as assigning a task to a subordinate or delegating approving, or declining an incomplete work.The Crikeyes application for Windows, Linux, and Mac allows you to have control over your schedule and tasks. You can add deadlines, postpone tasks forward by hours or days if you need more time, find out if others have made progress on your task when you aren’t around, assign tasks to your colleagues and delegate them as needed.

Features

Crikeyes offers the following functionalities:

  • Comprehensive dashboard
  • Hassle-free setup process
  • Capture leads and knows your returning customers
  • Schedule your support chat
  • Assign moderators to different departments
  • Offline messaging
  • Monitor employees
  • Communication with field staff
  • Project management
  • Schedule chat
  • Live chats
  • Manage your customers
  • Manage your Company
  • Create users: Users can be added to the system based on the user roles. Crikeyes is currently available on Mac, Windows, Linux, iPhone & Android, where the administrator can decide on the platforms where a particular user can log in.
  • Website Support: Crikeyes provides a support chat widget where the website owners can add this widget more simply to your website. Once the widget is added, customers start to discuss it in real-time.
  • Corporate Chat: Crikeyes provides the best private chats for your company. You can track your employee’s timesheet, projects, attendance, invoicing, payroll, etc. Crikeyes even helps freelancers to manage multiple teams & projects by creating a virtual company inside Crikeyes.
  • Add Website: Add your website & start interacting with your customers. You can also track your leads, prospects & customers using Crikeyes. Depending on various memberships, you can add an unlimited number of websites under a single account; which makes it easy for the website owner to support customers most efficiently.
  • Configure your Projects: Once the users are created, administrators can allow the user access to other contacts. The administrator can add projects or tasks through the Crikeyes web application and can assign users to those projects so that the timesheet can be prepared based on the project or a particular task inside that project or even the users.
  • Configure Chat Widget: After logging in to the Crikeyes dashboard, you are provided with all the freedom to design the chat widget most efficiently. Once the chat widget’s designed, you can generate the script & copy it to your website to enjoy discussing with your customers.
  • Chat with the team: Effective communication is required for the successful execution of a task. Crikeyes provides the best chat application to communicate most effectively. You can chat with your team from Mac, Linux, Windows, iPhone, or even from an android device. Crikeyes also has chat plugins created for WordPress, Joomla & Magento.
  • Start Building Business: C R M, Crikeyes provides an easy & simple CRM system to track your leads, prospects, and customers. Leads can be added to the system manually by the administrators or the customer support users.
  • Track your Time: Using the Crikeyes desktop application, you can track the employees working hours, projects, tasks, attendance, payroll, client invoicing, etc. Crikeyes is designed to introduce a proper process inside the company in the most simple manner.

Business Benefits

Crikeyes made the business process more defined. For an MNC, the business process will be defined properly but when it comes to an SME, there will be challenges. Crickeyes helped SME organizations deploy and monitor development processes. Here it helped organizations deploy the Agile methodology to track the development process and make it more consistent.In addition, organizations can streamline their processes by getting reports of resources such as machine hours of developers and testers, the average cost per bug, and defect tracking. Crickeyes has a wide range of features that enhanced efficiency in the product development process so that we can produce better quality software at a lower cost. Businesses were able to be organized according to their respective needs. 

Tools & Methods

 

Slack for team conversations/
meetings/share documents

Proto.io for prototype
screen interfaces

Luidchart for visualizing
diagrams/ Architecture

Git for source code
management

Jira for project
management

Figma for build
digital products

Summary

Workflow, task management, and communication are key factors when managing a successful project. Projects are managed by teams and not individual people. Members are more likely to finish their tasks on time by encouraging each other without procrastination. We strive to bring convenience and transparency to every aspect of project management. Our development process is based on what we’ve learned from customer feedback and our own experiences in projects. Online Collaboration and Project Management

Softnotions is a team of experienced, talented, and innovative professionals with a common goal: to empower your business. Quality is at the heart of what we do and is tangible in our products, services, and interactions. In everything, we endeavor to demonstrate our commitment to quality through ongoing improvements of processes, systems, and customer care excellence. We are loaded with talented individuals with diverse backgrounds that come together in a cohesive and cooperative environment to collaborate effectively towards our clients’ goals! We not only provide solutions for today’s needs but also for tomorrow’s challenges.

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Softnotions is unique as it provides ready to use technology and services for clients to meet their utmost satisfaction. Softnotions has a wide range of highly-skilled professionals with expertise spanning diverse domains.

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  • Module No. B, 6th Floor, Bhavani Building Phase-I Campus, Technopark, Trivandrum Karyavattom P.O, Pin - 695 581 Kerala, India.
  • [email protected]
  • +91 471 2120534

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